Returns & exchanges are easy! If you’re unhappy with your purchase, you have 30 days from the original date you placed your order to return your item. We will issue you a gift card in the amount you originally paid and you can use it to buy something else at Kenz. Items must be unused, with tags attached and in the original packaging. Get in touch with us at anytime and we’ll help you out!
In the case of exchanging products the client will pay the shipping charges which is 30 Riyal
Note: Lingerie that comes with underwear, Underwears and Shapewears cannot be returned for sanitary reasons